Refund and Returns Policy

At Akekart, customer satisfaction is our top priority. We ensure a smooth and hassle-free return and refund process for all eligible purchases.

🔁 Return Policy

✅ Return Window

• You can request a return within 7 days of delivery for eligible products.

• Return requests must be made via My Account > Orders > Request Return, or by contacting our support team.

🔄 Return Conditions

Returns are only accepted if:

• The product is unused, unwashed, and in its original packaging.

• All tags, manuals, accessories, and freebies are intact.

• The product is damaged, defective, wrong item delivered, or not as described.

❌ Non-Returnable Items

• Perishable goods, personal hygiene items, undergarments, and customized products are non-returnable.

• Digital products/services are not eligible for return.

💸 Refund Policy

⏳ Refund Duration

• Refunds are initiated within 2–3 business days after the returned item is received and inspected.

• It may take 5–7 business days for the amount to reflect in your account, depending on your bank or payment provider.

💰 Refund Mode

COD orders require you to provide bank details or preferred wallet for refund.

🔍 How to Initiate a Return/Refund

1. Log in to www.akekart.in

2. Go to My Account > Orders

3. Select the item and click Request Return

4. Follow the prompts to schedule pickup (if applicable)

🧾 Important Notes

• Returned items are subject to quality checks before refund approval.

• Refund may be declined if the product is found used, damaged, or non-compliant with the above conditions.

• Akekart reserves the right to modify this policy without prior notice.

📞 Need Help?

• 📧 Email: akekart191@gmail.com

• 📞 Phone: [ +919918864501 ]