Returns & Refunds
We want you to love every purchase you make with us. But if something isn’t quite right, we’re here to help. Our Returns & Refunds policy is designed to be quick, fair, and hassle-free.
Here’s everything you need to know.
Easy Returns
If you’re not completely satisfied with your purchase, you can return most items within [ 7 days] of delivery.
To be eligible for a return:
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Items must be unused and in their original condition
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Items must be in their original packaging with tags (if applicable)
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Proof of purchase or order number is required
Note: Some items may be non-returnable due to hygiene reasons, customization, or promotional sale terms. See our full return policy for details.
How to Start a Return
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Log in to your account and go to My Orders.
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Select the order you want to return.
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Click Request Return and follow the steps.
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You’ll receive return instructions and a prepaid return label (if applicable).
Need help? Reach out to our support team via [akekart191@gmail.com] and we’ll guide you through it.
Refund Process
Once we receive your return and inspect the item(s), we’ll process your refund:
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Refunds are issued to your original payment method
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Processing time: Typically within 3–7 business days after we receive your return
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You’ll receive an email confirmation when your refund is complete
Please note: Original shipping fees (if any) are non-refundable.
Exchanges
Want a different size, color, or item? The fastest way to exchange is to return your original item and place a new order.
Damaged or Incorrect Items?
We’re so sorry! If you received a damaged, defective, or wrong item, please contact us right away with:
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Your order number
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A clear photo of the issue
We’ll make it right—either by sending a replacement or issuing a refund.
Still Have Questions?
Our support team is here for you. Contact us anytime via our Help Center, live chat, or email support, and we’ll take care of the rest.
Shop with confidence—your satisfaction is our priority.
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