At Akekart, we value your satisfaction and aim to make your shopping experience seamless. Below is our cancellation policy detailing the conditions and timelines for order cancellations:

1. Order Cancellation by Customer

You can cancel your order under the following conditions:

• ✅ Before Shipment:
  Orders can be cancelled within 24 hours of placing the order, or before the product is shipped, whichever is earlier.
  You can cancel your order by going to My Account > Orders > Cancel or by contacting our support team.
• ❌ After Shipment:
  Once the order is shipped, cancellation is no longer possible. However, you may choose to reject the delivery or initiate a return after receiving the item (if eligible).

2. Cancellation for Prepaid Orders

• If your prepaid order is cancelled before shipment, the full amount will be refunded to your original payment method within 5–7 business days.

3. Cancellation by Akekart / Sellers

Akekart or the seller reserves the right to cancel an order due to:

• Product out of stock
• Incorrect pricing
• Payment issues
• Unserviceable delivery location

In such cases, customers will be informed via SMS/email, and any paid amount will be fully refunded within 5–7 business days.

4. Instant Cancellation Support

• For instant help, you can reach our support team via:
  • 📧 Email: akekart191@gmail.com
  • 📞 Phone: [ +919918864501 ]